Returns & exchanges



 

Returns: 

  1. Fill out the return form and send us an email informing about your return to info@arethe.se
  2. Place the item/items that you want to return in the original other packaging
  3. Make your return at your nearest postal office or return it for free at our shop in Stockholm within 14 days

          ARETHÉ STOCKHOLM SHOWROOM & RETAIL
          Rörstrandsgatan 38
          113 40 Stockholm
          Sweden

After receiving your return we will send you a confirmation email. If all parts of our return policy are fulfilled, you will be refunded the amount of the purchase to your credit card, please note that shipping fee is not refundable. Buyer is responsible for the item until we have received it.

Exchanges:

  1.  Fill out the exchange form and send us back the item in its original packaging within 14 days, or leave it at our store
  2. Send us an email with the wanted size or colour so we can reserv the item for you
  3. We will send the new item as soon as we ge the original order reaches us

 Note:

  • Returns/exchanges must be made within 14 days upon reception
  • Item must be returned in original condition, undamaged and unused
  • Buyer is responsible for the item until it reaches us
  • Buyer is paying for the return 

Unclaimed packages: 

  • All unclaimed packages will be returned to us. All fees associated with the return of the unclaimed package will be charged to the customer

Guarantees:

  • ARETHÉ KB complies with all rules and regulations issued by the Swedish Consumer Agency. You can read more about the different policies at the Swedish Consumer Agency’s website www.konsumentverket.se